“At Novi Wealth Partners, we are constantly striving to improve our ability to communicate effectively with our clients. As wealth managers, we frequently encounter the challenge of needing to explain complex strategies in a way that is easy to understand. The more effectively we can communicate with our clients, the more likely they will agree with our recommendations and benefit from them. Our desire to communicate more effectively led us to Sonja and her training on how to utilize the Process Communication Model (PCM).

The two-day workshop Sonja led was fantastic. It was just what I was looking for; a distinct process that focuses on identifying cues for different personality types and a specific way to modify our communication style so our message is more likely to be accepted by our clients. Not only did we learn a new skill, but it was a fun team building experience for us as well.

Sonja is an exceptional teacher. Learning any new skill can be challenging and the feedback she provided as we role played different personality types really helped with the learning curve. Sonja has a great business sense. She understood what we were trying to accomplish and tailored her instruction to help us achieve our goals. We continue to practice PCM monthly as a team and constantly discuss how we can utilize it to tailor our meeting agendas and the way we convey recommendations to our clients. We have also hired several new employees recently and have used PCM, as part of the process, to help diversify the personality types we have on our team.

Our experience with Sonja was positive and I would not hesitate to recommend her services to others.”

Ryan M. Vogel, CFP®
Chief Planning Officer, Partner
Novi Wealth Partners

“Being a leader means being able to connect deeply with a wide number of different people, knowing what they want and how to deliver it. I've learned that one of the most important dimensions of this is being able to present the message in ways that can be heard and listen closely to the response. Life is stressful in the best of times, and when you layer in the high stakes of startups, the disruption of covid ... well, nobody is at their best. Sonja is able to dissect the minutiae of how we act and what we say to know ourselves better, and how we react to others. Conversely we learn how to understand others, so that we can best receive them. It's like a code, and once you know the code, you can unlock any situation. “ 

Adam Wolf
Founder and CEO of EION Corp

“In the years since I first met Sonja, I have come to understand how foundational effective communication is to both personal and collective success, and how critical it is to hone this practice every single day. Sonja's insight and expertise have awakened in me an ability to understand and guide human behavior thoughtfully and constructively; to recognize warning signs of communication breakdown; and the tools to invite others out of distress and back into an elevated place of mutually beneficial idea exchange. I can't think of a more essential skill in the modern workplace.”

Jamie Hardy
Head of People and Culture, Arable