High Performing Teams
This two- to three-day program can be taught in four-hour modules and teaches teams how to process among themselves, stressing the importance of different personality types, psychological needs, perceptions and channels. The six major conflicts of groups are identified and formulas are presented and practiced to resolve them and enhance effective communication and productivity.
How to Resolve Conflict
In this two day seminar you’ll dive into the practice of one of the best PCM tools—how to resolve conflict. The Process Communication Model® provides Adaptive Intervention Skills that help predict distress patterns and manage them in order restore a healthy, constructive & successful relationship. We will teach you these constructive conflict management strategies. During the seminar exercises, participants also receive coaching and feedback on the application of the skills for preventing and resolving conflicts, which can be used immediately after the training.
The Selling Process
This training program is designed to teach salespeople how to use a process approach, establish rapport with the client through his/her base (perceptions), and determine why the person wants to buy by knowing his/her psychological motivation (phase). The program also explains how salespeople can keep their energies up and see their own predictable sales sabotages when they are in distress.
The Process Communication Model® (PCM) Seminar – Level 1
Participants will learn how to use communications skills more effectively in both business and personal relationships. This seminar will show you how to apply the principles of PCM in professional and personal environments, and interact efficiently with different personality types. You will also learn how to use the model to motivate yourself and others, recognise reactions to stress, predict distress behavious and develop skills to manage distress and invite others out of distress. The Process Communication Model® core topics seminar covers all of the fundamentals of the Model through didactic input, experiential exercises, group discussion and coaching on the application of the skills.
Advanced PCM Seminar
Participants will further explore the Process Communication Model® and develop new skills for constructive conflict resolution, how to identify potential problems in relationships and how to find the best solutions. You will learn the types and stages of distress that leads to conflict, discover new insight into the deep structure of your own personality, apply tools for identifying the deep structure of another person's personality, and receive strategies for resolving conflicts.